What will it cost
MAID HIRE
Actual cost depends upon what specific work functions are required (i.e. Housekeeping, Child Care, Cookery, language ability etc), hours worked per day and days per week. As a general guideline, the average monthly charge for a "full time Maid" working an 8 hour day with 1 hour for lunch, 5 days per week depends on the maid’s experience, duties and language ability. For example from US$ 220 (no English) to US$ 300 (good English) for “all round maid/cook/nanny”. Part time service is prorated subject to the duties required. Short term hire starts from US$ 5 per hour. In Vietnam the law requires all local staff to be paid an addition month's salary for the “Tet” New Year holiday. Other bonuses are discretional subject to monthly performance reports. Overtime runs at US$ 2.5 per hour on weekdays and US$ 3.5 per hour on weekends and public holidays. 
 
 

We provide the Maid with sets of uniforms which must be kept and cleaned by her at your premises. This is to avoid introduction of dust, dirt and other contaminants into your home. The Maid will also require some secure area to park her bicycle or motorbike.

If the Maid does your shopping for you she will provide a statement of expenditure with the goods so you can reimburse her directly. All other charges are billed directly to you on a monthly basis.

We take care of the Maid salary, bonuses, benefits etc and to ensure that any bonuses are performance related we ask you to fill a simple monthly questionnaire. In the unlikely event of any disagreement or inappropriate behaviour, we deal with this directly with the Maid upon receipt of your notification. In the event of illness or if the Maid is on leave, we provide a temporary stand in to take her place.
 


 

TRAINING MODULES

For your current maid we offer a variety of courses. All the courses are conducted in Vietnamese, some with English speaking tutors with a translator. The courses are as follows and the price schedule is attached. After the course we provide the attendees with a Certificate of Achievement and a report on her performance and any areas of concern that we feel need to be highlighted to the employer.

Health & Hygiene and Basic First Aid (Instructed by qualified Doctor)
• Personal Hygiene - understanding microbes, parasites, bacteria, toxins and virus'
• Health hazards in the home, especially kitchens, bathrooms and nursery 
• Food hygiene and sanitization
• Feeding, bathing and toilet for babies and young children
• Accidents - Prevention and Cure (including: Burns, Electric shocks, Falls, Cuts, Broken bones, Suffocation, Foreign Body in the ear, Toxic Absorption of cleaning products, Fever, Diarrhea).
• Written and practical examination

 

General Housekeeping (in the home or office environment)
• Personal hygiene, work planning, International standards for each room including practice in an expat home, room by room to establish a common standard.
• Sourcing appropriate quality cleaning and related household products in Hanoi
• Written and oral examination

Kitchen Management and Household Safety - primarily with video presentations
• Personal Hygiene
• Principles of germs and disease
• Food marketing and sanitation
• Case studies from several real incidents relating to types of food poisoning with detailed breakdown of cause and effect
• Safety in the kitchen including prevention with video examples of hazard avoidance such as burns, fires, use of ladders, gas and electrical appliances, lifting and carrying.
• Examination

 

Supplementary Cookery (trainees accepted subject to aptitude test) - instructed by professional chef
• Food marketing, preparation and storage
• Kitchen implements required for Western style cooking
• Place settings
• Practice cooking various Western dishes
• Garnishing and presentation
• Practical examination

 
 

Child Care (trainees accepted subject to aptitude test) - instructed by qualified trainer
• Common variations between Vietnamese and Western child management in the home
• Keeping children gainfully employed (model making, painting, playing, nursery rhymes)
• Dealing with problems
• Oral examination

 
 

Reception & Telephone Training
• Answering, holding, transferring calls 
• Dealing with difficult and angry callers and emergencies
• Visitor reception function
• Greeting, waiting and departing visitors
• Difficult visitors
• Do's and Don't with telephones and in Reception  
 • Making Appointments
• Role playing

"Making a Good Impression "
• Importance of key roles in the organization  
• Dealing with customer, telephone calls, junior staff and senior "expat" management  
• Dealing with difficult customers  
• Do's and Don'ts 
• Role playing

"Vietnamese Cookery for Expats" - instructed by Vietnamese after Chef"
• Menu selections   
• Food marketing at local markets  
• Food selection at the market
• Preparation, cooking and presentation

COURSE TITLE DURATION PRICE* COURSE FREQUENCY
Health & Hygiene and Basic st Aid 1 day US$ 120 Every 3 months
Medical Health Check Approx. 3 hrs US$ 55 Any day, (at 2 working days notice)
Kitchen
Management & Household Safety # 		1 day - in conjunction with Housekeeping US$ 60 Subject to demand
General Housekeeping # 2 days - in conjunction with Kitchen Management course US$ 60 Subject to demand
Supplementary Cooking 10 days for 3 hrs/day US$ 5/day + food costs Subject to demand
Child Care # 3 days for 4 hrs/day US$ 120 Every 3 months
Reception & Telephone Training ½ day workshop US$ 300 Subject to demand (up to 4 students per course)
Making a good impression 2 day workshop tailored to your company needs P.O.A Subject to demand
Vietnamese Cookery for Expats ‘One-on-one’ in your kitchen (Hanoi Area). 2-3 hrs per session. US$ 15 per hour@ Subject to demand
P.O.A = Price on Application
@ Food costs not included.
* All prices per person and exclusive of 10% VAT
# Private tuition additional fee US$ 20 per person
All placements are subject to availability at time of booking but generally we need one month's notice.